Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the Android app, teams can:
Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
Freshchat是销售和客户参与球队的现代化的通讯应用程式。从传统的实时聊天系统的一个飞跃,它带来的连续性和消费者的即时通讯应用的经验,企业,帮助他们转换游客和取悦客户。
随着Android应用程序,开发团队可以:
王牌对话 - 查看,回复,分配和管理从任何地方通话,随时随地。
知道你在和谁说话 - 获取与像联系人信息,事件时间和使用历史信息获取访问者的个人资料,相关的对话。
不会错过任何一个消息 - 随着推送通知,收到通知,当您收到的对话或者当用户主动伸出的答复。留在消息的顶部,甚至当你在应用程序中没有。
启用更快的响应时间 - 通过与来访者和用户共享常见问题的文章,优化团队的工作效率,甚至在外出时。